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Relationship Marketing: Making It Personal | Forbes, 13 feb 2019
MarTech 101: Marketing Analytics Primer for 2019 | MarTech, 13 feb 2019
30 jobs in the PR and marketing world | PR Daily, 13 feb 2019
Predicting consumer behavior with big data | Phys.org, 13 feb 2019
Ecommerce's Increasing Share of Sales Compels Retailers to Change Product Packaging | Customer Think, 13 feb 2019
How to "Marie Kondo" your digital marketing strategy | ClickZ, 12 feb 2019
How to Use GIFs in Your Marketing to Boost Engagement | Entrepreneur, 12 feb 2019
Opinion: For the digital world, customer is truly king | Livemint, 12 feb 2019
Nine Of The Best Outdoor Advertising Campaigns | Forbes, 11 feb 2019
How Important Is Branding When Launching a Book? A Bestselling Launch Expert Explains | Influencive, 11 feb 2019
Mohammad Anas Wahaj | 29 oct 2013
With advancements in analytics technologies and availability of big data, marketers have valuable tools and information on various aspects of customer interaction with their businesses. This information can be used to get insights and generate ideas for delivering better products and services. Moreover it can provide an opportunity to experiment and validate ideas at faster pace (accelerated business innovation). All this is creating new principles and dynamics of market behavior and giving rise to a new science, 'Customer Science'. To better observe, analyze and understand customer behavior and apply it for the benefit of businesses and customers, requires talented and skilled pool of 'Customer Scientists'. These scientists may not all come from the traditional marketing fields and would need to be diverse in skills - analytical, cumputer literate, digital natives, creative and thoughtful at the same time factual and pragmatic. Moreover knowledge of all the principles and methods of the past for analyzing and understanding customers and obtaining learning lessons like outcome driven innovation, balanced scorecard, GOAL, Six Sigma etc are now being utilized by enterprises to obtain insights from customer data and this will finally evolve into a mature field of customer science in future. Read on...
Mohammad Anas Wahaj | 15 oct 2013
Social media's success as a communication tool during Arab Spring has initiated its use as a marketing tool for businesses in Middle-East countries. Companies are adopting various social media platforms to connect and interact with their current and potential customers. But the challenge is to manage the social media strategy correctly and efficiently as it has very powerful dynamics to share and propagate information. Businesses should tread with caution and care as mistakes can become a big public relations fiasco. In UAE few companies learnt it the hard way when they posted careless, insensitive and unprofessional comments leading to a negative and strong reaction from customers and public. Read on...
Mohammad Anas Wahaj | 14 oct 2013
With global expansion of businesses and readily available social media tools to connect, interact and build relationships with customers and businesses across the world it has become necessary for organizations and businesses to have an international focused social media strategy at place. The challenge is to successfully manage multiple social media platforms for maximum value. The article recommends - Do a thorough website analytics to understand user statistics and know where the target audiences are located both physically and virtually; Before investing time and money in managing multiple accounts (country specific, language specific) ensure understanding of the user connection and interaction on your social media main account in the English language; To make user engagement more efficient and targeted post focused, specific and original content on your social media profiles; Be patient and persistent with your international social media strategy as it takes time to evolve and provide desired results. Read on...
Business 2 Community:
How To Develop An International Social Media Campaign
Author: Sam Lowe
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