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Headlines
Maximising Your Online Visibility: Creative Advertising Strategies for 2025 | Passionate in Marketing, 17 may 2025
B2B brands up influencer marketing budgets | eMarketer, 16 may 2025
Why PR is becoming more essential for AI search visibility | Search Engine Land, 16 may 2025
What's New In Branding? 20 Trends And How To Leverage Them | Forbes, 15 may 2025
Appeals court confirms that tracking-based online advertising is illegal in Europe | Engadget, 14 may 2025
Niche or mass? A guide to festival marketing in 2025 | Vogue Business, 14 may 2025
Why Fast-Moving Issuers Win in a World of Customer Impatience | PYMNTS, 13 may 2025
7 Things Entrepreneurs Should Know About Sales and Marketing Today | Business.com, 13 may 2025
How data analytics can drive retail customer engagement | Retail Customer Experience, 09 may 2025
Sales software for small business: 10 of the best options on the market today | PandaDoc, 03 may 2025
October 2016
Mohammad Anas Wahaj | 30 oct 2016
According to Mapp Digital's whitepaper, 'Consumer Views of Email Marketing', more than 98% of consumers, aged 18-64, check emails at least one to three times a day. The survey for whitepaper included a national panel of 1765 consumers between the ages of 18-64, 70% had a household income of over US$ 35000 and participants were evenly distributed by gender and geographic region. The findings point out the importance of age in receptiveness of email marketing. Nearly 2/3rd (64%) of respondents aged 55-64 said that they will delete email, as opposed to 38% of 18-24 year-olds. 91% aged 18-24, and 83% aged 25-34 said that they use smartphones to view emails. It suggests that for effective email marketing, optimize for smartphones. Mike Biwer, CEO of Mapp Digital, says, 'Email marketing is still very relevant to brands, specifically for the hard-to-reach 18-34 year-old audience. The survey results suggest that this group of consumers are engaging with fewer brands on a more intimate level. Millennials and Gen Y are strong audiences for email marketers, but now more than ever, the email marketing experience needs to cater to what they want and how they want it.' Read on...
Enterprise Innovation:
Email marketing still vital for targeting young US consumers
Author:
NA
Mohammad Anas Wahaj | 14 oct 2016
To avoid customer attrition in the digital age requires multiple service-centric online strategies. Cynthia Johnson, Managing Partner & Director of Marketing for RankLab, provides some of them - (1) Use Your Customers' Information to Benefit Their Experience: Ensure effective customer data collection using browser cookies, account login data in CRM and marketing automation tools; Personalization; Targeted product recommendations, send event triggered messages and auto-fill forms. (2) Make it Easy for People to Reach You: Display contact information prominently; Use multi-channel chat solutions. (3) Have a Mobile-Friendly Website Design: Mobile digital media time with 51%, exceeds desktop and other devices combined; Use responsive web design; (4) Pay Attention to Reviews and Rants on Social Media: Ensure monitoring of social chatter about your business; Use tools that can provide you with alerts when there are comments, reviews and inquiries on social media. (5) Above All Else, Listen and Respond. Read on...
Search Engine Journal:
How to Avoid Digital Customer Service Fails
Author:
Cynthia Johnson
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